Privacy Policy
Your privacy and the security of your medical data are of paramount importance to Jeevsach.
1. Introduction
Welcome to jeevsach.com ("Jeevsach", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online pharmacy website or make purchases.
2. Information We Collect
To provide reliable healthcare and pharmacy services, we collect necessary personal and medical details, including:
- Personal Identification Data: Full name, email address, phone number, and delivery postal addresses.
- Medical & Prescription Data: Doctor prescriptions uploaded for verification of Schedule H medicines.
- Account & Transaction Data: Order history, billing details, and communication logs with our customer support team.
- Technical Data: IP address, browser type, device information, and cookies for website optimization.
3. Confidentiality of Medical Prescriptions
4. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and ship your medicine and skincare orders.
- To verify prescriptions in compliance with Indian pharmacy laws.
- To communicate order status updates, tracking details, and support responses.
- To improve our website security, user experience, and product offerings.
5. Data Security Measures
We implement robust technical and organizational security measures—including encrypted payment gateways and secure server protocols—to protect your personal and financial data against unauthorized access, alteration, or disclosure.
6. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. Information is only shared with trusted logistics partners strictly for order fulfillment and delivery purposes, or when mandated by law.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our privacy officer at care@jeevsach.com or call/WhatsApp us at +91 9205410974.
